Employee Self-Service (ESS) will only work properly in Microsoft Explorer. You can view information but not make any changes in other browsers (Edge, Chrome, etc.)


You need to change your compatibility view settings. With your browser open, look for Compatibility View Settings. It is probably under Tools, Settings, or something similar. Ensure aafes.com is added to the list for websites you've added to Compatibility View.


If you have any problems with this, please contact the IT Help Desk at:


CONUS: 800-289-3800

Local: (214) 312-3800

IP Phone: 2-3800

DSN: (312) 967-3800

Germany: 0800-8227310

United Kingdom: 0800-3895580

Italy: 800-877787

Japan/Okinawa: 0120-649632

Korea: 080-5000526

Guam: 1-833-277-0978