Associate FAQ

Access Exchange Systems Away From Work
DESCRIPTION: This article explains how you can access Exchange systems such as Outlook, Employee Self-Service (ESS), LEX training, eBenefits, and Exchange ...
Tue, 9 Feb, 2021 at 11:05 AM
Accessing Employee Self-Service at Work
On a PC connected to the Exchange Network Go to https://h3.aafes.com/self-service/logon.asp Log in using your TSS (Y ID) and your password. Once ...
Wed, 14 Oct, 2020 at 2:15 PM
Contact the IT Help Desk
CONUS: 800-289-3800 Local: (214) 312-3800 IP Phone: 2-3800 DSN: (312) 967-3800 Germany: 0800-8227310 United Kingdom: 0800-3895580 Italy: 800-...
Mon, 4 Jan, 2021 at 2:50 PM
Current Employee - Where do I apply for open positions?
All US Payroll positions are posted for recruitment at ApplyMyExchange.com. All current associates should select the CURRENT ASSOCIATES selection on the mai...
Wed, 6 Jan, 2021 at 3:31 PM
Does the Exchange have a tuition assistance program?
The Exchange does have a tuition assistance program to provide financial assistance. You must be regular full-time (RFT), have at least 1 year of continuous...
Mon, 4 Jan, 2021 at 10:42 AM
Employee Self-Service FAQs
Some of my information is wrong. How can I get it corrected?    You can update the following information:  Personal  Home Address;...
Fri, 12 Jun, 2020 at 2:58 PM
How am I paid when there is a holiday?
Audience :  All Employees TAGS:  Holiday; Pay Most associates are authorized time off for holidays when the holiday falls on a scheduled workday provi...
Mon, 14 Sep, 2020 at 9:09 AM
How can I check my service and leave base dates and leave balances?
All regular full-time (RFT) and regular part-time (RPT) emnployees receive vacantion and sick leave benefits. Access eBenefits through the Exchange home pag...
Mon, 4 Jan, 2021 at 10:46 AM
How do I change my 401(k) payroll deductions or asset allocations?
Changing payroll deductions for your 401(k) must be made through Fidelity. This can be done through www.401k.com. While there, check out your asset allocati...
Mon, 4 Jan, 2021 at 10:46 AM
How do I change my address, phone numbers, or emergency contact?
1. Login in to Employee Self Service (ESS).  2. Click on Personal under the Personal & Work header. 3. Select the option 'Click here to chang...
Mon, 22 Mar, 2021 at 2:55 PM